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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeffery Hunt

August 7, 2025

5  out of  5
rating by Jeffery Hunt
"I've had my insurance with Lou Kelaher and his team for going on 5 years now. They're easy to work with and are always available if I have any questions or concerns in regards to my policies. I highly recommend their service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Thomas Chappell

July 30, 2025

5  out of  5
rating by Thomas Chappell
"I’ve had the privilege of working with Lou Kelaher as my insurance agent for over a decade. Throughout that time, Alex has demonstrated consistent professionalism, integrity, and a genuine commitment to my financial well-being. Whether navigating policy adjustments, addressing unexpected life changes, or answering tough questions with clarity, Alex has always provided steady guidance and responsive service. What sets him apart is not just his knowledge of the industry, but his willingness to listen and tailor solutions that align with long-term goals not just short-term fixes. Lou is a trusted advisor who brings both skill and care to the table. I have no hesitation in recommending him to anyone looking for an agent who will be there year after year, not just at the point of sale but through every season of life."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sheryl Guardiani (fox)

June 25, 2025

5  out of  5
rating by Sheryl Guardiani (fox)
"Lou is a completely awesome agent. I’ve been with State Farm for 50 years now. Lou is probably the sixth or seventh agent I’ve had. By far, he’s the best.. He will answer any and all questions you have and/or research whatever you need.His knowledge of law, the industry, and being involved personally with my family and my needs makes him invaluable. I recommend him without reservation to anyone looking for insurance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nora Lamb-Gallamo

June 20, 2025

5  out of  5
rating by Nora Lamb-Gallamo
"I have been a loyal customer for years, and I continue to be impressed with State Farm. Lou is dedicated to providing the best service possible, and it shows in every interaction. I highly recommend State Farm and specifically Lou Kelaher, to anyone in need of insurance services."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Travis Foy

March 26, 2025

5  out of  5
rating by Travis Foy
"I’ve had the pleasure of doing business with Lou and his team for almost 10+ years! They are the absolute best at everything they do insurance. Lou has gone through periodically making sure you are getting the best coverage at the best price! I’ll never need another insurance agent long as Lou is around. Highly recommended!! Thanks for all that you do and continue to do!!"
We responded:
"Travis thank you so much. We work hard to help all of our clients. Very happy things went well for you. We appreciate your business. "
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Gina Macanlalay

January 17, 2025

5  out of  5
rating by Gina Macanlalay
"I have been with this agency for many years and I’m very satisfied with their service, explanation of my account details. They give clear directions and guidance on how to file claims. I’m one happy customer."
We responded:
"We love hearing that Gina. Hearing something like this makes us happy."
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Gary Johnson

July 23, 2024

5  out of  5
rating by Gary Johnson
"Lou Kelaher is a great insurance agent. Highly recommended!"
We responded:
"Thank you Gary. We appreciate having you as a client."
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Scott Morse

January 18, 2024

5  out of  5
rating by Scott Morse
"Absolutely the best customer service I’ve ever experienced. Lou Kelaher runs a first class office and his staff are exceptional. I wouldn’t trust my insurance needs to any other agent or company. 100% top notch service!"
We responded:
"Hey Scott, thank you for letting us know we handled things correctly for you. We appreciate your being a client."
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Jose Lopez

January 17, 2024

5  out of  5
rating by Jose Lopez
"Amazing service provided by Lou. It really shows he cares for his clients"
We responded:
"Hi Jose. Very nice of you to let us know."
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J T

August 4, 2023

5  out of  5
rating by J T
"I recently had the pleasure of working with Lou who provided invaluable assistance with my business insurance needs. From start to finish, his dedication, expertise, and responsiveness truly set him apart. From our very first interaction, it was evident that Lou was deeply knowledgeable about the intricacies of business insurance. He took the time to understand the specific requirements of my business, patiently explaining the various coverage options available to me. Thanks to his guidance and expertise, I now feel confident that my business is well-protected, and I have a reliable insurance partner for the future. I cannot recommend Lou highly enough for anyone seeking top-notch insurance services."
We responded:
"Jay, thank you so much. I am happy that everything went well for you. Good luck with your new sweetFrog Frozen Yogurt store at 10077 Market Circle, Manassas 20110. Everyone please stop by to say hello and welcome Jay to the neighborhood."
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JRose Looping

July 8, 2023

5  out of  5
rating by JRose Looping
"He's not a good neighbor. He's a GREAT neighbor, and an excellent insurance agent, too. Lou is the best!"
We responded:
"Thank you JRose. Always good to know that we are taking care of what you need. "
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Ethan Glucroft

March 30, 2023

5  out of  5
rating by Ethan Glucroft
"Lou and Jenn are amazing! They are on the ball, knowledgeable, and extremely helpful. I have auto and rental insurance with them, and I could not be happier. I would absolutely recommend them to anyone who is looking for insurance."
We responded:
"Thank you Ethan. Really glad we get to work with you. Take care. "