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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kwin Xie

March 5, 2026

5  out of  5
rating by Kwin Xie
"I've been working with Lou for home and auto insurance for over 10 years and the experience has consistently been excellent. He and his staff are effective, responsive and provide information clearly."
We responded:
"Kwin, thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. "
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Gerald Campbell

March 4, 2026

5  out of  5
rating by Gerald Campbell
"Lou has been my insurance agent since I moved to Northern Virginia over 10 years ago. I have been very happy with him. I highly recommend him."
We responded:
"Gerald, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future."
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Srikumar Bala

March 2, 2026

5  out of  5
rating by Srikumar Bala
"I can’t say enough great things about Lou Kelahar and the team at State Farm! Lou & team manages my primary property insurance, car insurance, and renter’s insurance, and the experience has been outstanding across the board. Lou & team are knowledgeable, responsive, and genuinely takes the time to explain coverage options so I fully understand what I’m getting. I never feel rushed or pressured — just well taken care of. Whenever I’ve had questions or needed adjustments, Lou and his team respond quickly and make the process seamless. It’s rare to find an insurance agent who combines professionalism, transparency, and personal attention so well. I truly feel confident knowing my home and vehicles are protected. Highly recommend Lou Kelahar to anyone looking for reliable, trustworthy insurance guidance!"
We responded:
"Srikumar, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon."
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Madeline Middlebrook

February 26, 2026

5  out of  5
rating by Madeline Middlebrook
"Lou takes care of our families insurance and we are very happy with him and his office’s help! Our family members also use him as well. Highly recommend!"
We responded:
"Hello Madeline. Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. We appreciate being able to work with your family and you."
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Susie LaCava

February 16, 2026

5  out of  5
rating by Susie LaCava
"Lou has been our agent for over a decade. He and his team are responsive, supportive, very patient, and understanding for all of my family's needs. I would definitely recommend him for anyone looking for an agent."
We responded:
"Thank you Susie. We are glad that what we do helps your family and you. We are here for you."
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Susannah Scott

February 16, 2026

5  out of  5
rating by Susannah Scott
"Lou and his team are exactly who you want in your corner. They are responsive, kind, and happy to answer questions and talk through your coverage options. They go above and beyond to provide all the information you need to choose the options that best fit your lifestyle, and they partner with you to navigate changes in circumstances along the way."
We responded:
"Thank you Susie. We love hearing that what we do helps you. We love having you as a Client."
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Phil Nelson

February 9, 2026

5  out of  5
rating by Phil Nelson
"We've been using Lou for 10 years and his service has always been top notch. Hes very prompt with his responses and has helped us with a number of complicated asks. I would definitely recommend his services."
We responded:
"Appreciate what you said Phil. We are always here for you."
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William Esper

February 8, 2026

5  out of  5
rating by William Esper
"My previous auto insurance company raised my annual premium to a ridiculous amount when it came time to add my second son to my insurance. A friend at work recommended Lou Kelaher with State Farm. After talking with Lou, I transferred both my auto and home insurance to State Farm, and the savings Lou got me were significant. Every time I’ve had to get a newer vehicle, Lou has helped me get the best rates possible. When my youngest son moved to Florida for work and needed renters insurance, Lou was able to recommend a State Farm agent in Florida who set my son up with a good policy. Lou has helped me out tremendously. I recommend him wholeheartedly."
We responded:
"Outstanding Bill. It makes us very happy that we are able to take care of what your family, and you, need. Thank you for being a client."
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Laura Wiant

February 7, 2026

5  out of  5
rating by Laura Wiant
"Lou has been our agent for over a decade. When we moved back here, he bent over backwards providing us the documents we needed while we were physically at the dmv registering our cars and switching our licenses to VA. He has given us great advice for our teenage boys learning to drive as well. We trust him with our insurance needs."
We responded:
"Thank you Laura. We are always happy to help any way we can."
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Derek Foster

February 6, 2026

5  out of  5
rating by Derek Foster
"From day one, Lou has been responsive, knowledgeable, and just easy to work with. Walking me through policy options they’ve made the whole insurance thing feel way less stressful. Highly recommend if you’re looking for someone who actually cares and won’t leave you hanging."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Carol Smith

February 1, 2026

5  out of  5
rating by Carol Smith
"Lou has been my agent for decades. He's always there, gives excellent advice, and helps me resolve all issues. He finds answers to complicated problems. I trust him with my home, car, liability and umbrella coverage to protect my assets. He is excellent, dependable, and very professional Carol Smith"
We responded:
"Carol it is a pleasure to be able to work with your family and you. Thank you for letting us know how we are doing."
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Mr. Mcdougal

January 25, 2026

5  out of  5
rating by Mr. Mcdougal
"I have been with this agency for a couple months now. They are my insurance agency. They have been very nice very helpful through calls, emails any way I reach out to them with a issue or concern I always get a response back in a timely matter I like that it lets me know they are serious about there job and Lou has been very honest with me since day one him and his crew get the job done I highly agree this is the best agency I have dealt with in years. Thanks guys"
We responded:
"Thank you so much. We work pretty hard to be sure that we are responsive and keep our clients updated on what we are doing for them. Thank you for choosing my Agency to work with."
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Jonathan Wroblewski

January 15, 2026

5  out of  5
rating by Jonathan Wroblewski
"I have been a customer of Lou's for many years. He is responsive, professional, timely, and all I could ask for in an insurance agent. He and his team are terrific."
We responded:
"Thank you Jonathan. We are very happy to be able to work with you."
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Kyle McManus

January 13, 2026

5  out of  5
rating by Kyle McManus
"Lou has been so hopeful not only to myself but also my parents as well. Been around his work for a long time. Never had any issues and always did his best to get me and my parents the best price for whatever policy."
We responded:
"Appreciate that Kyle. We always do the best we can to help everyone. Thank you for being a client. We are always here when you need us."
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Maricela Sanchez

January 12, 2026

5  out of  5
rating by Maricela Sanchez
"I've had a great experience with State Farm. Their prices are very competitive, and what really stands out is how helpful they are during the claims process. Any time l've needed assistance, everything has been handled smoothly and clearly, which takes a lot of stress out of an already difficult situation. Agent Lou Kelaher deserves special recognition — he is responsible, extremely responsive, and always willing to help. He takes the time to explain things and follows up promptly, which makes a big difference. It's reassuring to know you can rely on someone who truly cares about their clients. Highly recommend for great pricing, excellent service, and dependable support when it matters most. ↓"
We responded:
"Outstanding Maricela. Thank you for letting us know. We appreciate having you as a client."
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Tracey Patterson

January 11, 2026

5  out of  5
rating by Tracey Patterson
"Lou is very responsive and patient! He gave us a very competitive quote after our insurance company of 20+ years stopped coverage in the state of Virginia. We have been very happy with Lou and State Farm."
We responded:
"Thank you Tracey. We are glad everything worked out for you and that we get to work with you."
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Stephen Vajs

December 3, 2025

5  out of  5
rating by Stephen Vajs
"After many years of working with Lou Keleher, I remain completely satisfied with Lou's services. He always responds promptly to any issue that arises, he has given us good advice as needed, and has always treated us as valued clients. We rely on Lou for all our insurance needs."
We responded:
"We appreciate being able to work with you all these years. We look forward to many more. Thank you for your business."
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Doug Mackey

November 18, 2025

5  out of  5
rating by Doug Mackey
"Lou is an outstanding insurance agent. He consistently provides smart options across multiple policies and helps identify any discounts that might save me money. He’s proactive, responsive, and always willing to help. I highly recommend working with Lou!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Cristian Arevalo

November 6, 2025

5  out of  5
rating by Cristian Arevalo
"Lou has been my insurance agent for a long time, at least 14 years that I can recall, and a lot longer than that with other members of my family. He always provides top notch service and is responsive to any questions or concerns that I might have, as well as going above and beyond to aid in resolutions to any of those items. I would highly recommend him to anyone that has any insurance needs!"
We responded:
"We’re thankful for your feedback and having you as a client! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Matt Collins

October 28, 2025

5  out of  5
rating by Matt Collins
"Lou has been our insurance representative for years and has always delivered 5-star support and service. He is professional, knowledgeable and always provides top-notch advice for our home, personal, auto and marine insurance needs. Most impressive is how attentive and quick he is in delivering quotes and coverage!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Doris Segovia

October 27, 2025

5  out of  5
rating by Doris Segovia
"Lou has been my agent for over 10 years and I am very grateful for his support whenever I have needed it, he always answers my emails."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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BigJ7999

October 24, 2025

5  out of  5
rating by BigJ7999
"Lou has been my insurance agent for more than 20 years. I usually contact him via email. He is responsive, solves my problem immediately. I highly recommend him. Guy"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mark Fajna

October 24, 2025

5  out of  5
rating by Mark Fajna
"Lou and his staff are the best! I have been a customer for many years and recently moved to NC. Lou helped me get all my insurance needs in NC (home, cars, boat) taken care of and made it easy!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Chips O'Toole (Chips O'Toole)

October 24, 2025

5  out of  5
rating by Chips O'Toole (Chips O'Toole)
"Can't recommend Lou enough. Always responsive to questions and was extremely helpful when we combined our home and auto insurance policies."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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eugene kim

October 23, 2025

5  out of  5
rating by eugene kim
"We've been with Lou and State Farm for well over 10 years. We''ve had auto claims, home owner claims, etc. throughout that period of time. As painful as submitting a claim might be, Lou and his shop always made it as easy and smooth as possible. He's also extremely responsive during your time of need and the very type of insurance agent you would want."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and guide you through what you need to do. If there is anything else we can do to help, please let us know!"