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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barbara Okraku

Barbara Okraku

April 16, 2026

5  out of  5
rating by Barbara Okraku
"Lou has been exceptionally kind, helpful and reliable. I highly recommend him."
We responded:
"Hello Barbara. We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work. We truly value your recommendation and are confident we can continue to provide excellent service in the future. We appreciate your loyalty to us all these years. That means a lot to us."
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Manuel Molina

April 9, 2026

5  out of  5
rating by Manuel Molina
"It been almost 22 years that I’m with State Farm and I love it because they are there went I need them and they are berry responsible with all my need.."
We responded:
"Manuel, we are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! We're here for you anytime!"
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Judith Clemmons

April 2, 2026

5  out of  5
rating by Judith Clemmons
"Lou Kelaher has always been extremely responsive and helpful with all of our coverage questions and claims. This professionalism also extends to everyone in the office. We strongly recommend him as our insurance agent."
We responded:
"Judith, we are grateful and appreciate the time you took to leave your review. We are glad that you are happy with what we do for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to hearing from you again soon. Thank you for being a client. Your business is important to us."
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Ryan Kelly

March 31, 2026

5  out of  5
rating by Ryan Kelly
"Lou and his associates are fantastic to work with. Whenever I've had a question, no matter how general or specific, they've always been available to walk me through it so that I understand what's happening. Whether it's about policy, a claim, or different coverage types, they've been there to help me understand everything and to best make any educated decisions."
We responded:
"Hello Ryan. Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!"
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Drew Henricks

March 20, 2026

5  out of  5
rating by Drew Henricks
"Lou and his team is always supportive and ready to work with us!"
We responded:
"Hey Drew, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!"
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Gordon Bowmaker

March 19, 2026

5  out of  5
rating by Gordon Bowmaker
"Great customer service and insurance rates. Lou and Jenn have been extremely helpful."
We responded:
"Hello Gordon, Thank you for the awesome feedback. We are so happy that you are satisfied with what we did for you. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you."
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Judith Rodriguez

March 18, 2026

5  out of  5
rating by Judith Rodriguez
"As a long-time customer of Lou Keleher – State Farm, I can confidently say their team provides outstanding service. They are always professional, responsive, and genuinely care about their customers. I currently have both my home and auto insurance policies with them, and the experience has been excellent from day one. It’s reassuring to work with an agency that is so attentive and reliable. I highly recommend Lou Keleher and the entire team!"
We responded:
"Judith, thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! We always look forward to working with you."
Profile photo of Bryant Johnson

Bryant Johnson

March 18, 2026

5  out of  5
rating by Bryant Johnson
"After leaving my previous insurance company. I’ve been very pleased with the transition to bundle my insurance needs with Lou and the team. Very professional and kind. Would highly recommend"
We responded:
"Hello Bryant, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!"
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Martin Cargas

March 18, 2026

5  out of  5
rating by Martin Cargas
"Lou and Jenn have always provided excellent advice and have been highly responsive whenever I have questions or need assistance. In fact, they have been the most responsive of any agents I have ever worked with usually getting back to me within one business day max, often sooner. On one occasion I needed urgent coverage on an expedited basis, Lou was able to arrange a policy within a couple of hours. Highly competent and professional."
We responded:
"Hey Marty, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations!"
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Elliott Root

March 13, 2026

5  out of  5
rating by Elliott Root
"We like Lou and Crew. Responsive and when it's time to make a claim they are very responsive and helpful."
We responded:
"Thank you Elliott. We are glad we could help. We are always here for you."
Profile photo of Jamie Smith

Jamie Smith

March 13, 2026

5  out of  5
rating by Jamie Smith
"Have been working with Lou for years on all of our insurance needs and cannot recommend him highly enough. He is knowledgeable, super helpful and instantly responsive to all of our questions/needs. We have always been completely satisfied with his services."
We responded:
"Thank you Jamie. It is great for us to hear that what we are doing makes a difference. "
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Kwin Xie

March 5, 2026

5  out of  5
rating by Kwin Xie
"I've been working with Lou for home and auto insurance for over 10 years and the experience has consistently been excellent. He and his staff are effective, responsive and provide information clearly."
We responded:
"Kwin, thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. "
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Gerald Campbell

March 4, 2026

5  out of  5
rating by Gerald Campbell
"Lou has been my insurance agent since I moved to Northern Virginia over 10 years ago. I have been very happy with him. I highly recommend him."
We responded:
"Gerald, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future."
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Srikumar Bala

March 2, 2026

5  out of  5
rating by Srikumar Bala
"I can’t say enough great things about Lou Kelahar and the team at State Farm! Lou & team manages my primary property insurance, car insurance, and renter’s insurance, and the experience has been outstanding across the board. Lou & team are knowledgeable, responsive, and genuinely takes the time to explain coverage options so I fully understand what I’m getting. I never feel rushed or pressured — just well taken care of. Whenever I’ve had questions or needed adjustments, Lou and his team respond quickly and make the process seamless. It’s rare to find an insurance agent who combines professionalism, transparency, and personal attention so well. I truly feel confident knowing my home and vehicles are protected. Highly recommend Lou Kelahar to anyone looking for reliable, trustworthy insurance guidance!"
We responded:
"Srikumar, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon."
Profile photo of Madeline Middlebrook

Madeline Middlebrook

February 26, 2026

5  out of  5
rating by Madeline Middlebrook
"Lou takes care of our families insurance and we are very happy with him and his office’s help! Our family members also use him as well. Highly recommend!"
We responded:
"Hello Madeline. Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. We appreciate being able to work with your family and you."
Profile photo of Syed Mustafizur Rahaman

Syed Mustafizur Rahaman

February 25, 2026

5  out of  5
rating by Syed Mustafizur Rahaman
"We have been using this rental insurance service since 2024, and they have done an excellent job. Their team is always responsive, professional, and helpful whenever we have questions or need assistance. The process has been smooth and stress-free, and they handle everything efficiently. I highly recommend their services to anyone looking for reliable rental insurance. Mr. Lou is very helpful and smart Agent."
We responded:
"Hello Syed, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!"
Profile photo of Susie LaCava

Susie LaCava

February 16, 2026

5  out of  5
rating by Susie LaCava
"Lou has been our agent for over a decade. He and his team are responsive, supportive, very patient, and understanding for all of my family's needs. I would definitely recommend him for anyone looking for an agent."
We responded:
"Thank you Susie. We are glad that what we do helps your family and you. We are here for you."
Profile photo of Susannah Scott

Susannah Scott

February 16, 2026

5  out of  5
rating by Susannah Scott
"Lou and his team are exactly who you want in your corner. They are responsive, kind, and happy to answer questions and talk through your coverage options. They go above and beyond to provide all the information you need to choose the options that best fit your lifestyle, and they partner with you to navigate changes in circumstances along the way."
We responded:
"Thank you Susie. We love hearing that what we do helps you. We love having you as a Client."
Profile photo of Phil Nelson

Phil Nelson

February 9, 2026

5  out of  5
rating by Phil Nelson
"We've been using Lou for 10 years and his service has always been top notch. Hes very prompt with his responses and has helped us with a number of complicated asks. I would definitely recommend his services."
We responded:
"Appreciate what you said Phil. We are always here for you."
Profile photo of William Esper

William Esper

February 8, 2026

5  out of  5
rating by William Esper
"My previous auto insurance company raised my annual premium to a ridiculous amount when it came time to add my second son to my insurance. A friend at work recommended Lou Kelaher with State Farm. After talking with Lou, I transferred both my auto and home insurance to State Farm, and the savings Lou got me were significant. Every time I’ve had to get a newer vehicle, Lou has helped me get the best rates possible. When my youngest son moved to Florida for work and needed renters insurance, Lou was able to recommend a State Farm agent in Florida who set my son up with a good policy. Lou has helped me out tremendously. I recommend him wholeheartedly."
We responded:
"Outstanding Bill. It makes us very happy that we are able to take care of what your family, and you, need. Thank you for being a client."
Profile photo of Laura Wiant

Laura Wiant

February 7, 2026

5  out of  5
rating by Laura Wiant
"Lou has been our agent for over a decade. When we moved back here, he bent over backwards providing us the documents we needed while we were physically at the dmv registering our cars and switching our licenses to VA. He has given us great advice for our teenage boys learning to drive as well. We trust him with our insurance needs."
We responded:
"Thank you Laura. We are always happy to help any way we can."
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Derek Foster

February 6, 2026

5  out of  5
rating by Derek Foster
"From day one, Lou has been responsive, knowledgeable, and just easy to work with. Walking me through policy options they’ve made the whole insurance thing feel way less stressful. Highly recommend if you’re looking for someone who actually cares and won’t leave you hanging."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Carol Smith

Carol Smith

February 1, 2026

5  out of  5
rating by Carol Smith
"Lou has been my agent for decades. He's always there, gives excellent advice, and helps me resolve all issues. He finds answers to complicated problems. I trust him with my home, car, liability and umbrella coverage to protect my assets. He is excellent, dependable, and very professional Carol Smith"
We responded:
"Carol it is a pleasure to be able to work with your family and you. Thank you for letting us know how we are doing."
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Mr. Mcdougal

January 25, 2026

5  out of  5
rating by Mr. Mcdougal
"I have been with this agency for a couple months now. They are my insurance agency. They have been very nice very helpful through calls, emails any way I reach out to them with a issue or concern I always get a response back in a timely matter I like that it lets me know they are serious about there job and Lou has been very honest with me since day one him and his crew get the job done I highly agree this is the best agency I have dealt with in years. Thanks guys"
We responded:
"Thank you so much. We work pretty hard to be sure that we are responsive and keep our clients updated on what we are doing for them. Thank you for choosing my Agency to work with."
Profile photo of Jonathan Wroblewski

Jonathan Wroblewski

January 15, 2026

5  out of  5
rating by Jonathan Wroblewski
"I have been a customer of Lou's for many years. He is responsive, professional, timely, and all I could ask for in an insurance agent. He and his team are terrific."
We responded:
"Thank you Jonathan. We are very happy to be able to work with you."