State Farm® Insurance Agent Lou Kelaher

"I have been with this agency for many years and I’m very satisfied with their service, explanation of my account details. They give clear directions and guidance on how to file claims. I’m one happy customer."

"I had an excellent experience working with Lou while setting up both my auto and renters insurance policies. From our first conversation through the final paperwork, he was consistently professional, knowledgeable, and responsive. He took the time to explain my coverage options in a way that was easy to understand, answered all of my questions thoroughly, and never made me feel rushed or pressured into making a decision.

One thing I especially appreciated was his communication. Lou kept me informed throughout the entire process, responded quickly to emails and phone calls, and made sure I knew exactly what information was needed at each step. When I had questions about my quote and policy costs, he took the time to review everything with me and clearly explained how the pricing was determined. His transparency and willingness to walk through the details gave me confidence that I was making the right decision.

There were also a few updates that needed to be made during the application process, including changes to my payment information. Lou handled everything efficiently and made what could have been a stressful experience feel simple and organized. He stayed on top of every detail, processed everything promptly, and provided proof of coverage as soon as my policies became effective.

What stands out most about Lou is his commitment to customer service. He genuinely cares about making sure his clients understand their coverage and have a positive experience from start to finish. It's clear that he values professionalism, honesty, and building trust with the people he works with.

If you're looking for an insurance agent who is knowledgeable, dependable, responsive, and easy to work with, I highly recommend Lou. He made the entire insurance process smooth and hassle-free, and I wouldn't hesitate to work with him again or recommend him to others."

"Lou was awesome. Super fast with responses, professional, courteous, and friendly. We’re so happy we chose him as our State Farm agent."

"Switching over to State Farm with Lou was incredibly easy and smooth. He took the time to walk me through everything, answered every question clearly, and genuinely looked for ways to help me save money while improving my coverage. The transition felt effortless, and his professionalism and friendliness made the whole experience even better. Highly recommend working with Lou — he truly goes above and beyond."

"I have been with State Farm, and Lou Kelaher in particular, for decades for my Homeowners Insurance. I have always found Lou to be timely with responses and helpful when I have reached out with questions or issues. Recently we went through an in depth review of the homeowners policy to make sure the coverages were still at the correct levels. We found some areas of the coverage that led to some premium savings. Additionally Lou suggested that my husband and I look at combining auto and homeowners and was able to provide a quote. He was easy to work with, provided good guidance, and he seemed generally interested in what was right for us and there was absolutely no pressure to make the auto change. We did end up moving to State Farm auto and it has provided us with significant savings. I would highly recommend Lou if you are looking for a "partner" to help guide you on insurance needs."

"I highly recommend Lou who was a trusted agent with a family member for many years. I'm so glad and grateful to have him in my corner now and cannot say enough good things about him and Jenn, his personable and capable side kick!"

"Friendly, prompt and cost effective."

"Lou has served as my ageent for many years. I have, luckily, had to file very few claims. In December, we hit a deer, which caused considerable damage, but overthing turned out OK, until this spring, when we turrnned the air conditioner on. Lou helped us get aligned with claims so that we able to have the original claim reopened and State Farm cover the cost of the air conditioner repair.

I was treated farely and did not have to chase down multiple people to see the account settled, And I have Lou to thank."

"We received quick attention to our claim."

"Lou has always been very responsive, professional and courteous. I appreciate all that Sate Farm has done for us.

Sincerely,
Heid Campbell"

"I highly recommend Lou. He is professional, knowledgeable, and truly takes the time to understand his clients’ needs. It’s clear he cares about building relationships and providing excellent service."

"I have always felt supported when working with Lou and his team. They are always clear and patient as we work through complicated situations. 10/10. Will always recommend."

"Lou has worked with my family for a long time, and I have nothing but good things to say about him! Very easy to work with, great service, and a wonderful agent."

"Lou has been a great agent for myself and my family. He is everything one could want in an insurance agent- communicative, transparent, and reliable. He is always available and is extremely helpful when explaining policies, coverage, etc. I would recommend Lou to anyone looking for an agent who will make you feel heard and secure."

"I have been with Lou Kellagher at STATE FARM for many years with my home insurance and now I have subscribed to auto insurance as well! Lou and his team are very professional and friendly and have helped me many times! And Lou takes his time and explains everything to me so that I can understand it! And I really appreciate that! I highly recommend Lou Kellagher and his team! Thank you, Anne-Marie"

"Lou has been the agent for our homeowner's insurance for over 20 years. He has always been helpful and responsive."

"Lou has been my insurance agent since I was 16 years old. When I was 18 years old I got in my first accident and Lou helped me tremendously throughout the way. I’m now getting my third car in my life, and Lou has helped me throughout the whole entire process. He told me what to look out for when buying a car, when to walk away. Lou frequently looks for discounts to add on your policy to make your payments cheaper.

Lou is a great insurance provider but an even better person. I would highly recommend Lou to anyone That’s looking to get insurance. Y’all not only get great insurance, but you’ll gain a very trustworthy and kind person.."

"I've been with Lou for many years and he is not just a business owner he is much more. I've referred many people to Lou when hearing of the angst some have gone through. I love the service, help, knowledge and friendship that has formed over the years. Thank you Lou and company for all you do to make things comfortable and easy in sometimes not so happy moments. Cheers to many more years!"

"Lou has been my insurance agent for 20 years. He is super responsive and helpful...especially when you have a claim. I highly recommend him and his entire office."

"Lou does a great job, very responsive and very easy to work with! Highly recommended."

"Amazing professional service. Immediate response and fantastic customer service."

"Lou has been helping my family since I was little, and there was no doubt he was going to be my agent when it came time to get my first car. When I purchased my car back in January, it was the smoothest and quickest setup possible and lou was amazing every step of the way! No extra advertising for additional payments or up charges just explained everything as is and helped me with a budget that was within my range! Overall highly recommend for his authentic, laid back approach and great communication! Excited to continue to work with him moving forward!"

"I’ve been a client of Lou’s for years! Always incredibly helpful and has gone over/above when I’ve needed to file claims, update payment info, engage in savings programs, etc."

"Lou and Jenn worked non stop to straighten out my car insurance coverage after corporate HQ had continued to cover a car I no longer had. Corporate also didn’t recognize the car I did have. But Lou and Jenn worked until all was straightened out."

"Lou has been great to work with for our home and auto insurance for many years. He’s knowledgeable, responsive, and takes the time to explain options clearly without any pressure. Whenever we’ve had questions or needed to make changes, he’s been quick to help and made the process easy. It’s clear he genuinely cares about his clients and finding the right coverage for their needs and helping to troubleshoot any issues they arise. Highly recommend working with Lou if you’re looking for someone reliable and easy to work with."